Privacy Policy
Homedorya (hereinafter referred to as “we”) values and respects your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access and use our online store and related services.
1. Scope of Application
This Privacy Policy applies to all information processing activities that occur when you use our online store, including but not limited to browsing the website, placing orders, contacting customer support, and other interactions related to our services. This policy applies exclusively to online service scenarios.
2. Information Collection Methods (Cookies)
To ensure proper website functionality and improve overall user experience, we use Cookies on your device. Cookies are mainly used to record access status, preference settings, and website optimization data, and will not be used for purposes unrelated to these functions.
3. Use and Sharing of Information
The information we collect is used solely for necessary purposes such as order processing, customer support, and service improvement. Where reasonable and necessary, information may be used within the scope of service execution, but it will not be shared for improper or unrelated purposes.
4. Data Storage and Cookie Management
Data collected through Cookies is stored only with your knowledge and authorization. You may manage or delete Cookies through your browser settings; however, doing so may affect certain website functionalities. We take appropriate measures to ensure the security of stored data.
5. User Rights
You have the right to access, update, correct, or delete your personal information. Where permitted by applicable requirements, you may also withdraw previously granted consent at any time. To exercise these rights, please contact us using the information provided below.
6. Legal Basis for Data Processing (GDPR Policy)
When processing personal information, we follow the principles established under the GDPR Policy, based on the following legal grounds:
- Contract performance: to process orders and provide purchased services;
- Explicit consent: for newsletter subscriptions and related communications where you voluntarily agree;
- Legal obligations: for taxation, accounting, and reasonable regulatory requirements;
- Legitimate interests: to improve user experience, optimize service processes, and prevent fraudulent activities.
Contact Us
Contact Address: 5902 Melstone Drive, Arlington, TX 76016-2759, United States
Customer Service Phone: +1 (646) 309-5458
Customer Service Email: hello@homedorya.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Australia/Sydney, AEST/AEDT)