Purchase And Payment Process

 

This purchase and payment process applies to the Homedorya(Hereinafter referred to as "We") online store. It is intended to explain the overall steps from order preparation to payment completion, as well as related information after an order is created. All transactions are completed online, and no offline sales or face to face transactions are provided.

1. Browsing And Product Confirmation

You may browse product information on our website and select items according to your needs. Before adding items to your shopping list, please carefully review the style, quantity, and relevant details shown on the product page to ensure your selection meets your expectations.

2. Entering Order Information

When proceeding to checkout, you will be required to enter complete order information, including the delivery address and contact details. Please ensure that all information provided is accurate and valid so the order can be processed smoothly and we can contact you if necessary.

3. Amount Display And Confirmation

Before submitting the order, the page will clearly display the product prices and the total order amount. All displayed amounts represent the final payable total and include all necessary charges related to the items. No additional fees will be added during the payment process.

4. Payment Instructions

After confirming that all order details are correct, you may complete the payment by following the on screen instructions. Please perform the payment steps in a secure network environment. Once payment is completed, the system will automatically generate an order record.

5. Post Payment Processing

After successful payment, you will receive a notification containing your order number and payment confirmation details. The order will then enter the processing stage, and we will proceed according to our standard handling procedures. You may check order status updates through the relevant pages on the website.

6. Handling Unusual Situations

If a payment interruption, delay, or other unusual situation occurs, it is recommended that you first verify the payment status before taking further action. If you have any concerns, please contact us promptly for assistance and verification.

7. Process Adjustments

We may update the purchase and payment process in response to website improvements or service workflow adjustments. Any changes will be reflected in the information displayed on the website.

8. Contact Information

Contact address: 5902 Melstone Drive, Arlington, TX 76016-2759, United States
Customer service phone: +1 (646) 309-5458
Customer service email: hello@homedorya.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)